Booking a CPAM-approved medical taxi in Lyon (airport and stations)

Published on September 24, 2026

A medical appointment, a hospital discharge, a transfer to an airport or station for a consultation elsewhere: CPAM-approved medical transport allows reimbursement by French health insurance (Assurance Maladie), under certain conditions. Here's what you need to know before booking.

What does "conventionné" actually mean?

A conventionné taxi has signed an agreement with Assurance Maladie authorising it to carry out reimbursable transport, subject to a medical transport prescription issued by a doctor. The agreement sets the applicable rates and the reimbursement conditions — a conventionné taxi is a guarantee that the trip can be billed directly to Assurance Maladie in the cases provided for, not just a marketing label.

Which trips are covered?

Home-to-hospital trips, discharge after hospitalisation, a specialist appointment, but also a transfer to an airport or station when the consultation or treatment takes place elsewhere — including long-distance trips, subject to the corresponding medical prescription.

How does reimbursement work?

The medical transport prescription, issued by your doctor, is the reference document: it states the reason and sometimes the prescribed mode of transport. Depending on your situation (long-term condition, inability to travel alone, etc.), all or part of the trip may be covered directly, with no upfront payment on your part — the exact conditions depend on your file, to be checked with your health insurance fund.

Booking medical transport in Lyon

Contact us directly by phone for CPAM-approved medical transport: give us your prescription and your trip (including airport or station if your care pathway requires it), and we'll arrange the reimbursement accordingly.

Frequently asked questions

Is transport to the airport or station really covered by the CPAM agreement?

Yes, if your medical transport prescription justifies it (a consultation, treatment or hospitalisation outside Lyon) — reimbursement follows the same rules as for a local trip.

Do I need to pay upfront?

That depends on your situation and your health insurance fund — in many cases, third-party payment applies and you pay nothing upfront. Contact us with your prescription to check your specific case.